CASS Events

Free Temporary Visa Casework Service – English/Chinese/Malay, at Burwood Library

30 Jul,2026

Many people on visitor, student, work, working holiday, or bridging visas face challenges that they don’t have to deal with alone.

CASS is now offering a FREE Temporary Visa Casework Service at Burwood Library, providing information, support, and casework assistance tailored to your situation.

Our qualified caseworkers can assist you with:

  • Understand migrant welfare and settlement-related information
    Seek support for gambling-related issues
  • Navigate family and relationship concerns
    Legal issues; Fair Trading issues
  • Housing and Centrelink enquiries
  • Complaints and appeals

Services are available in English, Cantonese, Mandarin, and Malay, so you can comfortably discuss your needs in your preferred language.

Location:

Burwood Library & Community Hub (2 Conder Street, Burwood NSW 2134)

Service Hours:

Thursday: 1:30pm – 5:00pm

Friday: 9:30am – 12:30pm

Appointment are required: Please call 02 9789 4587 (MON-FRI 9:00am – 5:00pm)

If you or someone you know could benefit from this service, we're here to support you and help you move forward with confidence. 💙

This project is supported by the Burwood Council 2025/26 Community Grant Program.