CASS Events

Free Temporary Visa Casework Service – English/Chinese/Malay, ongoing at Burwood Library

30 Jul,2026

Many people on visitor, student, work, working holiday, or bridging visas face challenges that they don’t have to deal with alone.

CASS is now offering a FREE Temporary Visa Casework Service at Burwood Library, providing information, support, and casework assistance tailored to your situation.

Our qualified caseworkers can assist you with:

  • Understand migrant welfare and settlement-related information
    Seek support for gambling-related issues
  • Navigate family and relationship concerns
    Legal issues; Fair Trading issues
  • Housing and Centrelink enquiries
  • Complaints and appeals

Services are available in English, Cantonese, Mandarin, and Malay, so you can comfortably discuss your needs in your preferred language.

Location:

Burwood Library & Community Hub (2 Conder Street, Burwood NSW 2134)

Service Hours:

Thursday: 1:30pm – 5:00pm

Friday: 9:30am – 12:30pm

Appointment are required: Please call 02 9789 4587 (MON-FRI 9:00am – 5:00pm)

If you or someone you know could benefit from this service, we're here to support you and help you move forward with confidence. 💙

This project is supported by the Burwood Council 2025/26 Community Grant Program.